Here to help

Use Forgot password to request a reset email. Check Spam or Junk if it does not arrive. If you cannot remember your login email, use Forgot login email or contact us for help verifying your account.

Send the event link, round, all four players’ names and the correct score. If the result is awaiting confirmation, use its confirmation or dispute controls. For a finalised result, contact the organiser or support. Ratings are recalculated from eligible results; a rating change alone is not proof of a scoring error.

Ask the organiser about rosters, venue changes, payments and refunds. If a score will not save, keep a note of it and include the error text in your support email.

Email varenmehta@40x40.club with the player or post details and what happened. Avoid sharing sensitive information publicly. For an immediate safety issue at a venue, contact the organiser or appropriate local assistance.

Our grievance officer is Varen Mehta. Email varenmehta@40x40.club about content, a player, your data or a decision we made. We acknowledge complaints within 24 hours and resolve them within 15 days. See the Terms for how we handle requests to remove content.

Open Profile → Delete account to initiate deletion. If you cannot access your account, email varenmehta@40x40.club from your registered address where possible. We may need to verify ownership.

Shared results remain labelled “Deleted player.” Read the privacy notice for details and how to request access, correction or raise a privacy grievance.